We do not offer refunds. Exchanges can be made within 7 days of receiving a package - No Exceptions. If you are exchanging an item for a different size please keep in mind that we sell out fast on most items and size options might not be available.You must notify BeDivine Boutique for an exchange via email (firstname.lastname@example.org) or by texting (747) 250-5822. Please let BDB know that you would like to process and exchange. All items must be in its original packaging and and tags must be attached. Please be respect full and send back all merchandise in its original package.
Customer is responsible for shipping fees to send the exchange back to BDB. Make sure to save any receipt and tracking number until we confirm that the package has been received, Once your exchange is received and inspected, we will send you a text/email to notify you that we have received your exchange item and we will provide you with instructions to complete the exchange process.
If you have received defective or incorrect merchandise (style, size, color) you must contact us within 5 days of receipt and provide a photo of the defect item.
Mail your return package to the following address:
8414 Orion Ave #254
North Hills CA 91343